Contact Us

The fastest way to reach us is email. We typically reply within a couple of business days.

Before you write

• Booking changes, cancellations and refunds: we can't help with these — bookings are handled entirely by GetYourGuide and the tour operators. Use the “Manage booking” link in your GetYourGuide confirmation email.
• Corrections: if a schedule, price note or practical detail in one of our guides is out of date, tell us which page and what changed — we prioritise these.
• Trip questions: happy to point you to the right guide — start with trip planning and things to do in Durban.
• Operators & partnerships: if you run a licensed boat experience in Durban and something we wrote about your product is inaccurate, we want to know.

Durban.Boats is an independent guide. We are not affiliated with any harbour authority or cruise operator, and we do not take bookings ourselves.